Question 1

Do I need to wear a mask?

Accepted Answer

In general, people do not need to wear masks when outdoors. However, per CDC recommendations, in areas of substantial to high transmission, people who are not fully vaccinated are encouraged to wear a mask in crowded outdoor settings or during activities that involve sustained close contact with other people who are not fully vaccinated.

Question 2

Do I need to provide vaccine verification or a negative COVID test to access the Festival grounds?

Accepted Answer

Please stay up to date on our eNewsletters, website, and/or social media pages for updated policies closer to the event. You may be required to provide proof of full vaccination or a negative COVID-19 test prior to entry.

Question 3

What forms of vaccination proof are considered acceptable?

Accepted Answer

One of the following is an acceptable form of proof of vaccination: 1) COVID-19 Vaccination Record Card (issued by the Department of Health and Human Services Centers for Disease Control & Prevention or WHO Yellow Card1) which includes name of person vaccinated, type of vaccine provided and date doses administered) 2) A photo of a vaccination card as a separate document 3) A photo of the client's vaccine card stored on a phone or electronic device; OR 4. Documentation of vaccination from a healthcare provider.

Question 4

Will COVID testing be available onsite?

Accepted Answer

No, testing will not be available onsite. Please ensure that you plan accordingly.

Question 5

Official Policies

Accepted Answer

1) All sales are final; no refunds or exchanges for any reason.  2) All artists, set times and stages are subject to change. All advertised acts have confirmed their appearance at the Festival. However, acts are subject to change without notice and refunds will not be issued due to artist cancellations.  3) Events take place rain or shine. If severe weather becomes a threat and we need to interrupt programming, stage announcements will be made regarding safety procedures. Programming will resume when deemed safe.  4) Any ticket holder that directly or indirectly interferes with the enjoyment of the event may be asked to leave the venue and may be subject to arrest and prosecution.  5) The event will continue to make every effort to ensure socially responsible behavior in order to allow ticket holders to enjoy the event.  6) The festivals encourage a smoke-free environment and ask that you respect the health of your neighbors at the event and refrain from smoking in any area where it may affect someone else. Smoking is prohibited under all tents and inside buildings. Please find an isolated area if you must smoke, and dispose of your butts properly.  All are welcome at Mazatlan Jazz Festival regardless of race, color, national origin, gender, gender identity, gender presentation, sexual orientation, age, body size, disability, appearance, religion, citizenship or pregnancy. We have a zero-tolerance policy for discrimination or harassment of any kind.

Question 6

Terms & Conditions

Accepted Answer

Click here to view our Terms & Conditions.

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